Voluntary medical insurance and voluntary insurance of healthcare costs are intended for providing the insured person with high quality and prompt medical assistance should he or she need it.

Insured accident: seeking medical help in a healthcare institution.

Insurance payouts are made to the medical institution that acted as a medical service provider for the insured person, and cover cost of services and medications; or, to the insured person, and cover cost of medical services and medications received by the insured person.

Benefits of medical insurance contracts and healthcare costs insurance contracts at Ukrainian Insurance House are:

• comprehensive, high quality and client-oriented healthcare services, based on the network of the best clinics of Kyiv and other cities of Ukraine;
• highly skilled healthcare personnel specializing in all fields of medicine;
• constant work aimed at creating new prospective programs that can be presented in Ukrainian and international healthcare markets;
• adult and children programs that include various healthcare plans.

Our medical insurance programs provide the following services:

• 24 hour control center (services of coordinating physician).
• Guarantee of hospitalization into a hospital specializing in a field relevant to your illness.Outpatient treatment.
• All types of conservative and operative treatment in a hospital.
• Medical treatment procedures.
• Primary care.
• Dental care.
• Diagnostic and instrumental lab studies relevant to your illness.
• Consulting services by qualified professionals.
• Providing medications and supplies for the treatment course.
• Preventive care.
• Flexible discount and bonus systems available.
• Your voluntary insurance program will be developed by our leading insurance professionals and accommodated to your needs and financial abilities.

What the insured person must do if he or she needs medical assistance (under a medical insurance contract):

If the insured person has health-related problems (injury, acute condition, etc.), or has questions regarding offered services, he or she must call the phone numbers stated in the insurance contract.The insured person will need to give the operator or coordinating physician the following information:

1. last name, first name, patronymic,
2. name of the insurance company,
3. insurance contract number,
4. telephone number concern,
5. health complaints, health-related problems, seeking medical advice.

Based on the information received from the insured person the operator or coordinating physician will:

1. Consult you over the telephone.
2. In case of emergency, send ambulance (general, cardiologic, resuscitation, neurological, pediatric) to the insured person’s location.
3. Arrange for a visit to a therapist in a clinic, or to any doctor at any healthcare institution with corresponding profile.
4. If a planned hospitalization is needed, the hospital will be agreed upon with the insured person (if in-patient treatment is necessary).The insured person is then accompanied by the coordinating physician until the moment of placement to a hospital ward; after that, a doctor of the hospital becomes responsible for the insured person.CJSC Ukrainian Insurance House covers all costs of in-patient treatment, medications and supplies.